July 2021 - last edited July 2021
Hello dear EA support,
I wanted to state my problem here since I never heard of someone expieriencing something similar.
So, I moved all of my custom content out of my mods folder. It was because I was bothered by a skin that I downloaded, and I then wanted to check if the sims in the game actually looked like that or if it was because of my cc. Then I started the game, and cheked on my sims.
But after that, when I moved all my CC back into my mods folder and started the game again, it wouldn't show up anymore. I really hope that someone is here who can help me.
July 2021
@phantqsmaphilia Please post the full file path of one of the cc items that isn't showing. (You can see the file path in the address bar above the list of files and folders, or if you happen to be on a Mac, right-click the file and select Get Info, then look under Where.) Even if you're sure you put the content back in the same place, your system may have redirected you to a different location.
July 2021
Maybe you have to check the "Enable Custom Content and Mods" box again (and, if you have scripted mods, the "Scripted Mods allowed" box)? They are under Options >> Game Options >> Other.
July 2021
Dear EA support,
I thought that I'd maybe state my problem here, since there hasn't been anyone or anything else that could help me.
So, I took all of my custom content out of my mods folder, because I apparently downloaded a skin or something that changes the structure of the sims in the game. And I just wanted to look, if the sims really looked like this, or if it was because of my CC. So I started the game and checked on my sims.
But then, when I moved all of the CC back into the Mods folder and started the game again, it wouldn't show up there anymore. I really hope that someone can help me.
~ Sarah
July 2021
@phantqsmaphilia I've merged your new post with your existing thread. Please read the previous replies.
Just so you're aware, this is a players helping players forum, with occasional posts by EA community managers, who are also not with EA customer support. If you do want to deal with customer service, you can request a contact through this site:
https://help.ea.com/en/contact-us/
July 2021