Product: The Sims 4
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 188.8.131.520
What expansions, game packs, and stuff packs do you have installed? Everything up to Island Living.
Steps: How can we find the bug ourselves? Have a sim eat the mermaid kelp, then get them into a pool or other body of water.
What happens when the bug occurs? The sim's face disappears on their mermaid form, leaving behind only the hair and teeth.
What do you expect to see? Upon turning a sim into a mermaid, their face will disappear and only the hair and teeth will be visible. The only way to fix it is by changing the sim's mermaid form face to a preset.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
This doesn't happen every time, only with certain sims. I've seen a few other people having the same issue.
The screenshots attached are from myself and a friend's experience with the issue.
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
I had the same issue but deadpool mcc mod has mermaid issues too when you age a child mermaid to teen with the mod they don't get there tail
To fix this issue without removing the mod, you can just select a facial preset on the mermaid, then go to the normal mermaid and select a better one, and edit it to fit your preference. (make sure the mermaid and human form are linked)