June 2019 - last edited June 2019 by crinrict
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? Cats and Dogs, City Living, Get Famous, Get to Work, Get Together, Island Living, Seasons, Dine Out, Outdoor Retreat, Spa Day, Vampires, Cool Kitchen Stuff, Movie Hangout Stuff, My First Pet, Spooky Stuff, Vintage Glamour Stuff
Steps: How can we find the bug ourselves? When turning your sim into a merperson when going into a body of water after eating mermaid kelp
What happens when the bug occurs? After sim goes into water and changes form, the face disappears except for the teeth
What do you expect to see? A face with all its features in both normal sim and mermaid form
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
link: Mermaid face glitch
Solved! Go to Solution.
June 2019 - last edited June 2019 by EA_Lanna
@crinrict I have to manually check every mod anyway. So I will just move my mod folders one at a time instead to see where the glitch is coming from.
Update:@kazechi95 Just manually looked through my mods and found out it was the 'no eyelash' mod from cień z róża that was affecting my sim's face in mermaid form. I don't know if that modder is still active or will plan to update the mod, so I will just delete those files since they were only a minor mod that I didn't really need.
(Posts merged by CM)
June 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019
Yes, and it still gives me the weird face
June 2019
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019
I had this glitch but it was fixed by taking the Slice of Life Mod out of my mods folder
June 2019
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? All expansion packs All game packs beside Parenthood Laundry Day
Steps: How can we find the bug ourselves? Creating mermaid in CAS or turning into one.
What happens when the bug occurs? The face of my sim disappears in his mermaid form, I tried to remove all of my cc but the problem still occurs
What do you expect to see? I expect to see their face but it disappears, only the hair and sometimes their mouth
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
So I have installed Island Living on my mac and naturally decided to make a mermaid. Problem : more often than not, their face will disappear while in their 'mermaid form'. The problem happens both in CAS and during gameplay, I thought it was a cc problem but after removing it all the problem wasn't solved. Did this happen to anybody else ?
I don't have any mod.
In CAS (happens to women too, it's very random. Like if it happens to a woman in the household i'm creating then it won't happen to the man, and vice versa)
June 2019
Hi @taejade
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019 - last edited June 2019 by EA_Lanna
@crinrict I have to manually check every mod anyway. So I will just move my mod folders one at a time instead to see where the glitch is coming from.
Update:@kazechi95 Just manually looked through my mods and found out it was the 'no eyelash' mod from cień z róża that was affecting my sim's face in mermaid form. I don't know if that modder is still active or will plan to update the mod, so I will just delete those files since they were only a minor mod that I didn't really need.
(Posts merged by CM)
June 2019
June 2019
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1220
What expansions, game packs, and stuff packs do you have installed? All Expansion Packs, Jungle Adventure, Parenthood, Vampires, Outdoor Retreat, StrangerVille, Cool Kitchen Stuff, Laundry Day Stuff, Toddler Stuff
Steps: How can we find the bug ourselves? View a mermaid in Mer-Form.
What happens when the bug occurs? The head is missing, only the teeth and hair is visible.
What do you expect to see? I expect to see a normal Mer Head
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Download Island Living
Photos of Mermaid Bug Attached