June 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019
June 2019 - last edited June 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? Island living, seasons, cats and dogs, time for friends, get to work and vampires
Steps: How can we find the bug ourselves? When my sim turns into a mermaid the bug occurs
What happens when the bug occurs? My sim has no face all of sudden, just the teeth are showing
What do you expect to see? I’m expecting to see a face
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
Product: The Sims 4
Platform:PC
Which language are you playing the game in? Deutsch
How often does the bug occur? Every time (100%)
What is your current game version number? 1.52.100.1020
What expansions, game packs, and stuff packs do you have installed? Island living, seasons, cats and dogs, time for friends, get to work and vampires
Steps: How can we find the bug ourselves? When my sim turns into a mermaid the bug occurs
What happens when the bug occurs? My sim has no face all of sudden, just the teeth are showing
What do you expect to see? I’m expecting to see a face
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
June 2019 - last edited June 2019
merged your post with related thread, although yours looks exceptionally bad.
Is that First Person View or normal ?
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019
I had this happen to me and found that after I had removed no ea eyelash mod it worked fine,, apparently skin overlays etc can cause it as well.
July 2019
July 2019
I'm so sorry! I didn't realize that it was necessary.
July 2019
for anyone else who hasnt been able to find out their issue, i went through the painstaking process of going through all 15 gigs of my mods folder and found out it was the rigged tongue mod that goes with WW that bugged the mermaids for me. hope it helps someone else
July 2019