It used to work fine. I can log in to the launcher, i can log in to the help site(here) but when io try to use the exchange it has me not logged in and when I click on the login link I get a popup that I assume is for entering info to login but its blank and I am unable to login.
@Teralitha Could you please try the following:
After this try the logging in again.
Let us know how you get on!
August 2018 - last edited August 2018
Its happening and still happens when I try to go to the exchange from th launcher. I am able to log in to the exchange when I do a google search for sims3 exchange. The launcher is opening up a different web address for the exchange and the login popup is blank. Kinda surprising that after all these years its not happening to anyone else nor has been fixed.