Help us improve Answers HQ! Take Survey No, Thanks

Blank Login Screen For The Sim3 Website

by Teralitha
Reply

Original Post

Blank Login Screen For The Sim3 Website

★ Novice

It used to work fine.  I can log in to the launcher, i can log in to the help site(here) but when io try to use the exchange it has me not logged in and when I click on the login link I get a popup that I assume is for entering info to login but its blank and I am unable to login.

Message 1 of 3 (166 Views)

Re: Blank Login Screen For The Sim3 Website

EA Staff

@Teralitha Could you please try the following: 

  1. Open Internet Explorer
  2. Go to Tools - Internet options - Advanced
  3. Select 'Reset' and check the box 'Delete personal Settings'
  4. Restart IE

After this try the logging in again.

 

Let us know how you get on!

Message 2 of 3 (154 Views)

Re: Blank Login Screen For The Sim3 Website

[ Edited ]
★ Novice

Its happening and still happens when I try to go to the exchange from th launcher.  I am able to log in to the exchange when I do a google search for sims3 exchange.  The launcher is opening up a different web address for the exchange and the login popup is blank.  Kinda surprising that after all these years its not happening to anyone else nor has been fixed.

Message 3 of 3 (100 Views)
Twitter Stream