Black flashing bars on loading screen (Won't load)

by megan22992
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Black flashing bars on loading screen (Won't load)

★★★ Newbie

Recently I uploaded all my Sims 3 dvds on to my Origin account. The game worked at first but then I got a new computer and all of a sudden it won't load. I am able to launch the game and even get as far as watching the little intro video that plays on launch. But, once I get to the loading screen it starts flashing horizontal black bars across the screen. The music continues to play like nothing is wrong but the loading bar at the bottom shows no progress loading. Any thought on how to fix this? I have already tried repairing the files on Origin and even reinstalling the game to no avail.

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Re: Black flashing bars on loading screen (Won't load)

@megan22992  Please try editing options.ini, in Documents\Electronic Arts\The Sims 3, to set fullscreen to 0 (zero), and let me know whether it helps.  Either way, please also run a dxdiag and attach it to a post.

 

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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