December 2017
Hi,
I recently downloaded the cats and dogs expansion, and both Sims 4 and windows recently updated. However, the game loads and works but there are black bars flickering on the screen throughout both. I have tried repairing the game several times. My DxDiag is attached.
Thank you
Solved! Go to Solution.
December 2017
Hi @mrgh101
It seems like your graphics card is a bit weak. Your dedicated memory is 112 MB and the requirements for the game is 128 MB.
Cats&Dogs have higher requirements than the base game, so that may have triggered it.
Your graphics driver is 2 months old which is not a lot but if you fins an update that's always good.
Also make sure that your graphics settings are set to low quality. You can change your settings a bit and see if it works, like enabling/disabling vsync.
Good luck!
December 2017
Hi @mrgh101
It seems like your graphics card is a bit weak. Your dedicated memory is 112 MB and the requirements for the game is 128 MB.
Cats&Dogs have higher requirements than the base game, so that may have triggered it.
Your graphics driver is 2 months old which is not a lot but if you fins an update that's always good.
Also make sure that your graphics settings are set to low quality. You can change your settings a bit and see if it works, like enabling/disabling vsync.
Good luck!
December 2017
Thank you, I updated the graphics and it works now