Help us improve Answers HQ! Take Survey No, Thanks

Birthdays not showing up

by johannamathe
Reply

Original Post

Accepted Solution

Birthdays not showing up

★★ Novice

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.54.120.1020
What expansions, game packs, and stuff packs do you have installed? Seasons and Get Famous
Steps: How can we find the bug ourselves? when opening calendar or going to the sims simology the birthdays should show up or the days till age up shloud but neither does.
What happens when the bug occurs? I was looking to see in how many days my sims will age up and it didn't show. Also in the calendar it didn't show any sims birthdays.
What do you expect to see? I just want to see when i have t age up my sims.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. I changed the season length from 7 days to 14 days.

I have tried to repair the game trough Origin but it still didn't work. even though I changed the length of a season in a save file in other save files the seasons are still 7 days but the birthdays are still not showing up. I also have disabled all my CC and mods and it still doesn't work. I don't know if it is a bug but can anyone help me ?

 

Message 1 of 13 (2,767 Views)

Accepted Solution

Re: Birthdays not showing up

Hero
@johannamathe Moving this to tech as we figured this out :D

Aging was off for active Sims leading to this.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


View in thread

Message 12 of 13 (2,814 Views)

All Replies

Re: Birthdays not showing up

EA Sims Team

Sul Sul, @johannamathe!!!

First of all, thanks for taking the time to raise this issue to our team! We appreciate your help a lot. :eahigh_file:

Do you mind having a look at this report and the accepted resolution as it sounds pretty similar to what you described in your report. Hope that resolves the issue for you. Standard smile But if that's not it, feel free to come back and let us know!

 

Thanks again and Happy Simming! Party hat

Message 2 of 13 (2,732 Views)

Re: Birthdays not showing up

[ Edited ]
★★ Novice

Hello, @SimGuruKuxiku.

 

Thank you for your reply.

 

I did look at that report and didn't find an anwer to my problem. I do not have mccc downloaded in my game and the game worked just fine before I changed the seasons length. Also the birthdays do not show up in any of my save files even if I restart it doesn't work.

Message 3 of 13 (2,722 Views)

Re: Birthdays not showing up

Hero
@johannamathe What other mods are you using ? Did you play until the next season after removing your mods ? The calendar usually doesn't update right away so you kinda need to play through a cycle if something is broken.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 4 of 13 (2,676 Views)

Re: Birthdays not showing up

★★ Novice
@crinrict I use some minor mods like the slice of life and I also have prom mod I have a lot of CC but that doesn't seem to affect the game until I changes the season. I did think of that if I play though a cycle it may work but I has already been a sim year and it's still not working.
Message 5 of 13 (2,665 Views)

Re: Birthdays not showing up

Hero
@johannamathe Could you start an entirely new save that never saw any mods for testing purposes to see if you have the same issue ?

Just to find out if it's the save game or a general issue in your game.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 6 of 13 (2,646 Views)

Re: Birthdays not showing up

★★ Novice

I tried it out just now. I made 2 save files 1 of them was the mods were not even in the Mods folder on my computer and a CC was disabled and it still did't show up not even for babies and they usually age up in like 2 weeks. The second one I deleted all my cc and mods and still nothing showed up.

Message 7 of 13 (2,641 Views)

Re: Birthdays not showing up

Hero

Just tested a new save myself and the birthdays are there for me

 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 8 of 13 (2,637 Views)

Re: Birthdays not showing up

[ Edited ]
★★ Novice

 @crinrict Well I did everything. The new save file worked just fine birthdays showing up so I closed the game and added my save file and as soon as I added my save file  the problem came back. What should I do?

 

Message 9 of 13 (2,623 Views)

Re: Birthdays not showing up

Hero
@johannamathe Could you send me your borked save ?

Just upload to onedrive or googledrive and pm me the link.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



Important Threads


Message 10 of 13 (2,617 Views)
Twitter Stream