Billing Issue

[dxlsza]

I was billed twice on a single purchase of sims 4. Is there any way I can be refunded $4.99 instead of being charged twice?

[puzzlezaddict]

@dxlsza  Please contact EA customer support to get this sorted out:

https://help.ea.com/en/contact-us/

Support is on limited hours right now, so if you can't get through right away, wait a few hours and try again.