Base game and expansion packs missing from Origin game menu

[melissaangela]

The new Origin update hides all your expansion packs, and the only way to play is through the base game, however my base game disappeared from the game menu as well with this update. I have a PC. Please help, thank you.

[SandArcher]

@melissaangela are you sure you're logging in with the correct account? 

Otherwise, please contact a game advisor directly for help with your issue: http://eahelp.ea.com/en/ . For help with navigating the site, see this: http://help.ea.com/en/article/contact-ea-help/

Best of luck and happy gaming