August 9th update screwed my game

by Ninjoinaponcho

Original Post

August 9th update screwed my game

[ Edited ]
★★ Novice

Hi there. I did the latest update this evening, and now all my lots are screwed. I mostly do basegame lots for people and upload, and now there are blue/red tiles with a green question mark on every floor, my roofs have all disappeared, it looks like basegame options have gone (specifically, floors, walls and roofs), and I have lost a world (Willow Creek).  Is anyone else having these problems?


I have come out and gone back in, no dice.

I've downloaded lots I'd previously saved that worked, no dice.

I'm gutted and love the basegame, but now can't use it.

Message 1 of 3 (223 Views)

Re: August 9th update screwed my game


Go to Documents/ElectronicArts - inside will be The Sims4 folder
Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/Library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with a random sim and play for 5 minutes. Save and check if this problem disappeared in the new game
If yes
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7, Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. If you don't use mods - skip this step.
Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. If all is OK - delete The Sims4 old folder.

I don't work for EA

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Message 2 of 3 (201 Views)

Re: August 9th update screwed my game

★★ Novice

Thanks for the info, I'll give that a go.

Message 3 of 3 (188 Views)
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