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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

by Phantomlover1717
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

This might be an old driver for your graphics card.

 

Could you post a DxDiag?
Please follow this how-to on how to gather your DxDiag.
You can post the DxDiag by attaching it to your next reply.
Don't paste it directly into your answer, because that won't fit.

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do not work for EA

Message 61 of 141 (4,823 Views)
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

[ Edited ]
Champion (Retired)

@Littlesophiagirl

Did this happen while creating big dogs? Many people have the problem only when creating big dogs, so what you can do then is to avoid them in CAS, and only play with small gods or cats, or adopt big dogs if you want them. If your computer does not meet minimum requirements there is not much else to do. Updating graphics drivers is always a good thing to do though, even if you still cannot create big dogs.

 

Merry Christmas

 

Edit: Oups sorry 57 seconds too late, but like @Phantomlover1717 said, if you're lucky you might be able to fix it with a driver

Message 62 of 141 (4,821 Views)
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

★★★ Novice
It was creating a big dog and thanks for the advice may I ask how do you update a graphic drive?
Message 63 of 141 (4,810 Views)
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

Depending on which card you have you usually use their program or go to their website to update.

Sometimes the drivers come in a program made by the company that made the device you're playing on.

That's why a DxDiag might come in handy for us. 

 

(Off topic: I'm lolling over the typo of @CMeki, small gods or cats, aren't those the same thing XD)

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do not work for EA

Message 64 of 141 (4,803 Views)
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

★★★ Novice

Thanks for the help. I have attached the DxDiag below.

Message 65 of 141 (4,798 Views)
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

Ah you have an HP, you can use their software of website to search for new drivers:
https://support.hp.com/us-en/drivers

Sadly your computer isn't really strong enough to play big games like The Sims 4 on... I would suggest putting all the graphics settings to low, and turning laptop mode on.

I can't guarantee it will work, but you can give it a try.

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do not work for EA

Message 66 of 141 (8,636 Views)
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

★★★ Novice

Sorry to ask, but how do i know which drive to download?

Message 67 of 141 (4,781 Views)
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Re: application TS4_x64.exe has been blocked from accessing Graphics hardware

It should suggest drivers to you, but it's an Intel Graphics card.

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do not work for EA

Message 68 of 141 (4,764 Views)
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Re: Application TS4.exe has been blocked from accessing graphics hardware

★★ Newbie
Is there a simple way to fix the problem? I keep having to re-start my computer just to close the game.
Message 69 of 141 (1,021 Views)
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Re: Application TS4.exe has been blocked from accessing graphics hardware

★★★★ Novice
They got new laptops from Santa, issue is resolved. Lol
Message 70 of 141 (1,006 Views)
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