March 2015 - last edited March 2015
Try this:
right click on game
game properties
type in: -w (in the command prompt)
Hit ok and start the game try to skip though the videos, working for me
ALSO:
go to your sims 4 folder in
computer>program files x86>origin games> sims 4> game> bin
right click on ts4 > properties> compatibility> set for windows 7 compatibility mode
March 2015
I am on Windows 7!
I just tried both your tips and they don't work for me somehow.
I am gonna try them again, maybe I am doing something wrong. >____<
March 2015
If you are on windows 7 just run the game as admin still in compatibility mode if you can ( make sure you still have origin disabled still)
March 2015
I tried both suggestions and I'm still freezing at the Sims 4 Logo
March 2015
It still gets stuck, nothing changed unfortunately.
March 2015
Do you still hear the music or no music?
March 2015
Yes hearing music
March 2015
I don't hear any music at all.
March 2015
Im looking into this give me a few moments. Its hard to get a good idea when Its not happening on my end.
Please try this for me:
Create a new admin user on your PC.
name it admin if you would like, launch it though there - let me know if that works.
March 2015
Also having this problem, it just stuck on the sims 4 logo with the music on.
Tried the given solutions
this realy breaks my mood mileyfrustrated: