April 2019 - last edited April 2019
Product: The Sims 4
Platform:PC
I want to talk about something you don't mention above:
How accessible is the current experience? It's useless to me
Summarize what in the product is difficult to use. Everything in my sims 4 game including all my saved games have disappeared. I had turned on my script mods to try and download a mod but when I rejoined the game after restarting it, all my packs showed up on my screen like they do when you just got them, and then I looked and all my games and things in my library were gone. Also my regular mods aren't showing up on there either even though I have mods on too.
How is this making it more difficult? Yes because now everything I have done since playing the sims is gone and I cant play it.
How can we reproduce this experience? By restoring all of my lost progress.
Product: The Sims 4
Platform:PC
I want to talk about something you don't mention above:
How accessible is the current experience? It's useless to me
Summarize what in the product is difficult to use. Everything in my sims 4 game including all my saved games have disappeared. I had turned on my script mods to try and download a mod but when I rejoined the game after restarting it, all my packs showed up on my screen like they do when you just got them, and then I looked and all my games and things in my library were gone. Also my regular mods aren't showing up on there either even though I have mods on too.
How is this making it more difficult? Yes because now everything I have done since playing the sims is gone and I cant play it.
How can we reproduce this experience? By restoring all of my lost progress.
Product: The Sims 4
Platform:PC
I want to talk about something you don't mention above:
How accessible is the current experience? It's useless to me
Summarize what in the product is difficult to use. Everything in my sims 4 game including all my saved games have disappeared. I had turned on my script mods to try and download a mod but when I rejoined the game after restarting it, all my packs showed up on my screen like they do when you just got them, and then I looked and all my games and things in my library were gone. Also my regular mods aren't showing up on there either even though I have mods on too.
How is this making it more difficult? Yes because now everything I have done since playing the sims is gone and I cant play it.
How can we reproduce this experience? By restoring all of my lost progress.
Please restore all the progress from my game including all saved games I had, mods showing up, and things I had in my library.
April 2019
I moved your thread to the Sims 4 board.
April 2019
Hi @hannahstory
sounds like the game is using a different user folder now. Often happens if the game decides to use oneDrive
Here's instructions how to find out which folder your game uses: https://sims4.crinrict.com/en/2018/07/how-to-find-your-user-folder/
Once you know, you can either turn off oneDrive (if it's there) or just c/p all your old content to that new folder it's using now.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
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