All my saves have vanished

by annemarieck
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Original Post

All my saves have vanished

★★★ Newbie

Hi

After installing the newest update on origin, I logged on to The Sims 4 and all of my saves where gone. It was like my game had just completely restarted. 
I have no idea what to do and just want my saves back in my game. Help!!

I can still see the saved files on my laptop, but when I open the game none of them comes up

 

Message 1 of 3 (274 Views)

Re: All my saves have vanished

@annemarieck  Does your computer run Windows or macOS?  Do you happen to use OneDrive or iCloud, respectively?

 

Please post a screenshot of the saves you see, including the address bar above the list of files if you're running Windows.  If you have a Mac, please right-click on one of the saves and select Get Info, then post the file path you see under Where.  You can write [username] instead of your actual username if you'd like.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (258 Views)

Re: All my saves have vanished

★★★ Newbie
@puzzlezaddict It’s a PC so Windows. But I figured it out, had to saves-folders and one of them was completely empty, so I copied all my saves from the other folder into that one and then it workes
Message 3 of 3 (238 Views)