All My expansion packages disappeared from my origin!!

by IslaLea
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Original Post

All My expansion packages disappeared from my origin!!

★★★★★ Newbie
All of my games disappeared from origin! I have 9 games installed but now I only have One game?!!! I can see all of my registered packages on thesims3.com when I'm on my page. But they're gone from my origin account. How do I get them back??
Message 1 of 3 (136 Views)

Re: All My expansion packages disappeared from my origin!!

Hero (Retired)

please see the n ew layout in Origin http://answers.ea.com/t5/The-Sims-3/FAQ-New-Origin-Layout-for-The-Sims-3-Expansion-Packs/m-p/4641393...

 

if your games are missing after that contact Cs

 

contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Adviser

Message 2 of 3 (124 Views)

Re: All My expansion packages disappeared from my origin!!

★★★★★ Newbie
Thank you! I'll try that!
Message 3 of 3 (113 Views)