Help us improve Answers HQ! Take Survey No, Thanks

Re: ActivationUI.exe with new content

by puzzlezaddict
Reply

Original Post

Highlighted

ActivationUI.exe with new content

[ Edited ]
★★ Novice

OK so I'm rather fed up and exhausted so forgive me if I miss some details.

 

A couple weeks ago I got all the DLC that I didn't have before, cuz I wanted to complete the game as it were. I have around half EPs before. I also got loads of store content cuz why not.

After installing these I played the game and (with some tuning mods) shockingly the game ran not slower, but better than it ever has for me on this laptop. Completely smooth gameplay, started to have issues after 5 hours of playing tho where it just froze n that so I decided yeah probably should go to sleep now anyway. All is well.

 

I go to play it last week, I open the launcher. All in order. Check DLC, check installs, OK all good let's play! I generally have task manager open so I can see if sims 3 is on the right graphics, it's not gonna kill my laptop, etc. As ts3 launcher closes, I notice a new background process has begun, it was near the top so it caught my eye, 'ActivationUI.exe' and I can tell it's EA due to that bright green logo. I wait for it to go away and for my game to start but this doesn't happen.

I begin looking online for solutions, seeing other people have had similar things happen. Tried ending task, didn't work. Tried removing the file, didn't work. Don't have razer synapse, etc etc. Basically tried all that jazz, could not find a working solution online anywhere. Also read something that said compatibility settings are rubbish so removed those even though I had been using them fine before but whatever. Checked for bad CC, had a lot of 'conflicts' but they were all in CAS items; read that conflicts only matter in terms of mods. Have very few mods that I installed recently to help the game, such as NRaas' Saver, which I found incredibly useful lol.

 

Not sure if this is relevant

Spoiler
So now after doing all this I'm at my wits end, really want to play TS3 and just fed up. I notice that in my program files x86, all the new packs DLC I installed (from a disc, for reference) had installed into the EA folder instead of origin games like my origin-bought ones. Thinking maybe this is the issue, I haul them all into the origin games folder. Now my launcher won't even open lol RIP. It gives the error message that is like go look at the log. I included the debug.log for good measure. Tried to repair the game but that didn't help. Oops? Have moved them all back, this problem is now fixed so back to the original issue.

 

Everything is up to date, even did some really obscure updates like adobe AIR and internet explorer, no luck.

 

Any help? IDK what could even be the issue.

Message 1 of 4 (163 Views)
Highlighted

Re: ActivationUI.exe with new content

@Rgeddis29  It may well be that the install location of the new packs caused the initial problem, but moving them certainly didn't help.  You might get lucky and be able to fix this by repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.  This may allow Origin to verify the program files and add the appropriate pointers.

 

If that doesn't work, try downloading the affected packs from Origin.  When the download starts, it should find the files already in place and verify them instead of redownloading everything.  This usually works on newer games, but I have no idea whether it would help with Sims 3.

 

If the above approaches don't help, you may need to uninstall and reinstall all your Sims 3 packs.  Moving program files as you did can break them, or more specifically the registry entries and other associated files don't change to reflect the new location, leading to a game that won't launch, or an Origin that blocks the launch.

 

Before reinstalling the game, you'll need to clean your computer's registry of TS3-related entries.  You can do so manually or with a tool like Piriform's CCleaner (the free version is fine).  Then clear Origin's cache for good measure:

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

 

Download the base game and see whether it works.  If it does, you can add your packs.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 4 (139 Views)
Highlighted

Re: ActivationUI.exe with new content

★★ Novice
@puzzlezaddict Origin did not add the games to my account for some reason. Like I said, I did use disc install so idk whether that affected it.

And yeah I shouldn't have moved them that was an F but I was getting pretty desperate.

I stuck them back where they came from, and now it's working again?! WHY?! Origin why are you LIKE this. I'm not even sure if this is a proper fix. Maybe the issue will return, as it was seemingly triggered by nothing. Gah. I wish ts3 was still updated.

I ran the game after moving them back to check the launcher was a-ok and now ALL the issues are solved. Thanks anyway tho, lmk if you have any insight as to what happened as I have been tearing my hair out for weeks !
Message 3 of 4 (136 Views)
Highlighted

Re: ActivationUI.exe with new content

@Rgeddis29  Origin might have decided to temporarily be difficult?  I don't really know.  Moving the files back to their original location meant the registry entries matched again, as well as anything else that mattered.  Origin is also supposed to be able to manage a mix of disc and digital installs.  Why it doesn't work sometimes, we've never really figured out, but it's possible that the associated issues are transient at least some of the time.

 

It's a good idea to register the product keys from your discs in Origin though, just in case you need them later.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 4 of 4 (104 Views)
Twitter Stream