Activation key needed for Sims 4

[moon_lumi]

I've had the Sims 4 for about 4 years now, and all of a sudden it's asking me for the activation key.

I had bought the game in a store (CD case) and I can't seem to find the product key for it now.

The Sims 4 isn't anywhere in  my library either. I also had purchased the Sims 4 city living and cats and dogs.

What am I supposed to do? Can anyone guide me somehow? 

It's a bit upsetting to have to put my activation key so I can get the game again after so many years...?

[Coley666 · Accepted solution]

If you log in to the Origin account you registered the game to you will be able to reinstall it without the key.

[Coley666 · Accepted solution]

If you log in to the Origin account you registered the game to you will be able to reinstall it without the key.