Activation code [ Edited ]

[ApplexSims]

I made an account and put in my activation code for the sims 3, but at the time I was confused. So I made another account and installed late night and a pack. Months later, I restarted my computer to factory settings, and re-installed origin. When I tried to download sims 3, it said I needed the sims 3 installed. When I tried to re-install the sims 3, the activation code wouldn't work. Help?

[rumbutter]

the code is tied to the original account contact CS to assist with lost forgotten/merge accounts

if in the event you need to contact CS

1.https://help.ea.com/en/contact-us/
2.Click on the orange NEXT button
3.Select a platform
4.Click on the orange NEXT button
5.Select a topic and describe your problem in a few words
6.Click on the orange NEXT button
7.Click Chat Now to chat with a Game Advisor


guide on how to contact CS

http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/...