Re: A serious error has occurred while loading (name).world.

by puzzlezaddict
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A serious error has occurred while loading (name).world.

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No mater what I try, I just can't prevent this error. I've tried deleting cache, moving The Sims 3 folder from documents out, uninstalling and reinstalling, and deleting Origin cache.

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Re: A serious error has occurred while loading (name).world.

@sonic1236788  One cause of the "serious error" message is having the Sims 3 folder open while you try to load a save, so please make sure you close it before launching the game.  Just to be clear, have you moved the entire Sims 3 folder out of Documents\Electronic Arts and let the game generate a new one, then launched it without adding any content to that folder?  It's important to test with zero content in a new folder, just to be thorough.

 

If doing the above doesn't or didn't help, please run a dxdiag and attach it to a post.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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