Re: A problem caused the program to stop working correctly.

by EA_Illium
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Original Post

A problem caused the program to stop working correctly.

★★★ Newbie

Got a problem where every time I open The sims 4 it automatically closes after a while like 5 minutes or so and says "A problem caused the program to stop working correctly." please help me solve this problem I uploaded my dxdiag just in case thank you.

Message 1 of 3 (253 Views)

Re: A problem caused the program to stop working correctly.

Community Manager
@Nozamaaa Can you check for any updates for your Graphics card, Also are you running any programs in the background that you can close? (Discord, overlays, etc.)

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Message 2 of 3 (229 Views)

Re: A problem caused the program to stop working correctly.

Community Manager
@Nozamaaa Wanted to check to see if this was still happening?

- Illium

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Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.


Message 3 of 3 (199 Views)