20 fps on high end PC, help?

[crinrict]

Hi @Dregnos 

that looks pretty clean now - now errors at all (which can be a bit suspicious :D)

You did also repair the game through Origin, right ? Maybe try that one more time.

If that doesn't help, try a clean reinstall of your graphics drivers as described here: https://crinrict.com/blog/2019/02/clean-re-install-of-graphics-drivers-with-display-driver-uninstall...

If that still doesn't help, could you post the config.log file found in your doc folder.

Thanks.

[Dregnos]

@crinrict I have tried both, no dice. Still low fps. Attached is the config file.

Config.log

[crinrict]

Could you re-roll to earlier graphics drivers ?

Let me know if you need instructions.

[Fizzyvimto21]

seems very optimised, disconnect your internet adaptor it worked for me however will not work when connected to the internet. very strange.  

[crinrict]

HI @Fizzyvimto21 

there's a thread for that here: https://answers.ea.com/t5/Technical-Issues-PC/sims-4-incredibly-low-fps/m-p/7758872 that's monitored by the gurus.

Could you provide your info there ?

[Dregnos]

@crinrict Tried rolling back graphics driver, didn't work. I'll give the no internet adapter a go, I only tried it by removing the cabling before.

[Dregnos]

Hate to bring this back up, but still having the problem and EA support is just suggesting baseline stuff that I've already done, as well as not even reading my thread post to see what has been done. Any ideas at all? Still having the same issue.

[Dregnos · Accepted solution]

I have just tried the adapter turn off again, and my fps was fixed. Adding this here to close this and posting in the bigger thread now.

[crinrict]

I'm going to lock this then.

For anyone that has this issue, please post here: https://answers.ea.com/t5/Technical-Issues-PC/sims-4-incredibly-low-fps/td-p/7605094/jump-to/first-u...