Re: why is my sims not responding

by onedirectionevie
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Original Post

why is my sims not responding

★ Novice

My sims never responds when i try to play the game, I am playing on Mac

 

I've been having this problem since about late July and I've tried most things to try fix it;

 

Reinstalling the game

Repairing the game

Deleting all my cache

Deleting all my game saves

Deleting all my CC

Deleting any screenshots

 

I've read many things on how to get my game to start working again but non of these have worked please can someone help?

 

Message 1 of 8 (387 Views)

Re: why is my sims not responding

★★★★ Guide

@onedirectionevie  is your sim just standing and not moving ?

Message 2 of 8 (383 Views)

Re: why is my sims not responding

★★★★ Guide
@onedirectionevie get back to me when you can I think I know the issue your experiencing
Message 3 of 8 (373 Views)

Re: why is my sims not responding

Hero
@onedirectionevie Moved your post to the Mac forum

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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Message 4 of 8 (362 Views)

Re: why is my sims not responding

@onedirectionevie 

 

Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 8 (354 Views)

Re: why is my sims not responding

★ Novice

no, my game just isn’t starting at all

 

thanks Standard smile

Message 6 of 8 (313 Views)

Re: why is my sims not responding

@onedirectionevie

Can you please provide the info asked for in my previous post?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 7 of 8 (292 Views)

Re: why is my sims not responding

★ Novice

yeah when i get home to my laptop i will thankyou Standard smile

Message 8 of 8 (289 Views)