September 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? unsure
What expansions, game packs, and stuff packs do you have installed? sims 4 pets
Steps: How can we find the bug ourselves? unsure
What happens when the bug occurs? it comes up with a warning saying: unable to start: cannot start because required game data is missing or damaged. please repair or reinstall the game via origin. [85262c58:29f00e76:00000000:00000000]
What do you expect to see? the game opening screen
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure
im not sure what to do please help
September 2020
September 2020 - last edited September 2020
@MariannaRicco
Repair the base game and then force a re-download of Cats & Dogs - https://bluebellflora.com/2020/06/17/repairing-sims-4-packs-in-origin/