Re: unable to open game

by AriaMad2
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Original Post

unable to open game

★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Rarely (0% - 9%)
What is your current game version number? unsure
What expansions, game packs, and stuff packs do you have installed? sims 4 pets
Steps: How can we find the bug ourselves? unsure
What happens when the bug occurs? it comes up with a warning saying: unable to start: cannot start because required game data is missing or damaged. please repair or reinstall the game via origin. [85262c58:29f00e76:00000000:00000000]
What do you expect to see? the game opening screen
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

im not sure what to do please help

Message 1 of 3 (276 Views)

Re: unable to open game

★ Guide
@MariannaRicco Have you tested this without mods? Try moving your mods folder to the desktop or documents, outside of your Sims folder.
Message 2 of 3 (270 Views)

Re: unable to open game

[ Edited ]

@MariannaRicco

Repair the base game and then force a re-download of Cats & Dogs - https://bluebellflora.com/2020/06/17/repairing-sims-4-packs-in-origin/


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 3 of 3 (240 Views)