the sims 4 digital bundle no download button for mac

[dyese123]

Purchased the Sims 4 download bundle for PC/Mac and followed the instructions to redeem the product code .

The product code has been redeemed and showing in use. Game has been added to my library in Origin but showing PC version and game only available on Windows even though I am using a Mac.  My Mac specifications are compatible with the game and hence why i purchased the digital version.

There is no download button and I have been on numerous thread trying to find out how to download this game on my computer.

How do I download this game?

[Bluebellflora · Accepted solution]

@dyese123

In Origin make sure that All Games and All Platforms are selected in the drop down menu:

[Bluebellflora · Accepted solution]

@dyese123

In Origin make sure that All Games and All Platforms are selected in the drop down menu: