store content and .sims3packs

[puzzlezaddict]

@Padmefan2017  What error?

Did you try all the suggestions in that thread?  There are a lot of them.

[Padmefan2017]

@puzzlezaddict The critical system failure. I just saw the new thread. I'm going through it now

[Pancakes0328]

Same error as before, it's still not working Do I uninstall it? 

[Padmefan2017]

@puzzlezaddict I did everything for the critical system error and it still isn't working. When should I delete my cache? Before or after I open the launcher? I was doing it before but the one time I tried doing it after the whole thing froze and I had to force quit.

[puzzlezaddict]

@Pancakes0328  Try the steps here:

https://answers.ea.com/t5/Technical-Issues-Mac/Problems-installing-Sims3Packs-TS3-64-bit/m-p/9665254...

@Padmefan2017  Delete the cache files when the launcher is closed.  If you still can't install custom content, even into a new Sims 3 folder, please send me a private message with a link to something you're trying to install, so I can test it myself.