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sims 4 won't install on mac; stuck on "resuming"

by hoesbeforebronys
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sims 4 won't install on mac; stuck on "resuming"

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★★ Novice

I have origin on my mac and it automatically started to install sims 4 when I logged in to my account. The issue is though I didn't know when it did start to install; so after it's been to 'sleep' it is stuck on the process of "Resuming" to the installation process. But it's been like this for practically the whole day. More specifically when I deleted my origin to reinstall again just a few hours ago to still have the issue of my Sims 4 "resuming" for installation. I've attached a screenshot of my installation progress. It doesn't even say how long it will take to install like in the old origin. 

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Re: sims 4 won't install on mac; stuck on "resuming"

Community Manager

Hi @hoesbeforebronys

 

Please, try resetting your Origin and then reinstalling it. After that, could you try to download the game again?

 

Thank you, and good luck,

Mai

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Re: sims 4 won't install on mac; stuck on "resuming"

Community Manager

Hi @hoesbeforebronys

 

Please, try resetting your Origin and then reinstalling it. After that, could you try to download the game again?

 

Thank you, and good luck,

Mai

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Re: sims 4 won't install on mac; stuck on "resuming"

★★ Newbie

My sims 4 is also doing the same exact thing and i have left my computer on to see if it will download and nothing, i have deleted the application and reinstalling it and nothing what do i do!! I want to play my game.

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