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Re: sims 4 strange error message

by puzzlezaddict
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sims 4 strange error message

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Everytime I attempt to open Sims 4 it always gives me an error message of "The application was unable to start correctly (0xc000009a)." Help?

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Re: sims 4 strange error message

@aazreiff  Are you on a mac or PC?  The only mentions of this issue I could find were for Windows installs.  If you're on a mac, please post your specs according to the instructions in this link:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

 

If you're on a PC, it would be helpful for you to run a dxdiag, and your thread will be moved to the PC section for specific Windows-related help.

 

https://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-PC-Only/m-p/1049584/thread-id/47181

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.

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Highlighted

Re: sims 4 strange error message

@aazreiff  Are you on a mac or PC?  The only mentions of this issue I could find were for Windows installs.  If you're on a mac, please post your specs according to the instructions in this link:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

 

If you're on a PC, it would be helpful for you to run a dxdiag, and your thread will be moved to the PC section for specific Windows-related help.

 

https://answers.ea.com/t5/The-Sims-3/HOW-TO-DxDiag-PC-Only/m-p/1049584/thread-id/47181

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 2 (821 Views)
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