sims 4 on Mac won't open

by rhiannnonn
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sims 4 on Mac won't open

★★ Novice

hello all! I have been having a problem since last night with my Sims 4 game on a Mac. I am able to open origin and click the game but it stays forever not opening. Nothing pops up it just keep bouncing in my dock. I took out my mod folder like some people suggested and it did not work. I copied my saves folder and other sims 4 things and saved them on an external disk and then uninstalled the sims. Now however when I go to open up origin it says the game is still downloading (even though it tells me the game is ready to play) and it keeps bouncing. What should I do?

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Re: My Sims 4 game won't open

★★ Novice

it still will not work. it just keeps attempting to load. 

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Re: My Sims 4 game won't open

@rhiannnonn

Could you please disable Origin in-game and see if that helps - https://bluebellflora.com/2017/12/23/disable-origin-in-game/

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Re: My Sims 4 game won't open

@rhiannnonn 

 

I've moved your post from the other thread you also posted in to this one. As well as disabling Origin in game, please run the reset tool - https://help.ea.com/en-gb/help/origin/origin/how-to-reset-origin-on-mac/


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 4 (286 Views)