sims 4 corrupted file - game won't open !!

by xavibuilds
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Original Post

sims 4 corrupted file - game won't open !!

★★★★★ Novice

i downloaded new cc this morning, but my game wont start up bc there's a corrupted file. i cant find it to delete it. i repaired the game on origin, moved my mods in batches onto my desktop until my mods folder was empty, but it still won't start up. this message pops up every time: 

 

Unable to start:

 

Cannot start because the below file appears to be corrupted. If this file is a Mod please remove it and try again.  If not, please repair or reinstall the game via Origin.

 

/Users/mariamzacca/Documents/Electronic Arts/The Sims 4/Mods/._MellouwSim- NYE Sparkler (Right).package

 

[60c399f9:29f00e76:00000000:4b0d852b]

 

pls help !!

Message 1 of 12 (760 Views)

Re: sims 4 corrupted file - game won't open !!

@xavibuilds

Did you also trash the localthumbcache.package file after moving out all Mods?

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Message 2 of 12 (752 Views)

Re: sims 4 corrupted file - game won't open !!

★★★★★ Novice

@Bluebellflora 

 

no, is it better to do so? 

Message 3 of 12 (746 Views)

Re: sims 4 corrupted file - game won't open !!

@xavibuilds

Yes. Every time you move Mods out of the Mods folder, or move the Mods folder, you MUST also trash the localthumbcache file.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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Message 4 of 12 (728 Views)

Re: sims 4 corrupted file - game won't open !!

★★★★★ Novice
@Bluebellflora okay, done. do i move the mods back in or do i start up the game without mods first?
Message 5 of 12 (720 Views)

Re: sims 4 corrupted file - game won't open !!

@xavibuilds

You start up the game and see if it works without Mods now you’ve trashed the cache file.

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Message 6 of 12 (715 Views)

Re: sims 4 corrupted file - game won't open !!

★★★★★ Novice
@Bluebellflora it's still bringing up the same message as before and won't open
Message 7 of 12 (713 Views)

Re: sims 4 corrupted file - game won't open !!

@xavibuilds

Ok. Have you moved your Sims 4 folder to an external drive by using a symlink?

If not, move the whole Sims 4 folder to the desktop and then try to launch the game - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

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- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 8 of 12 (695 Views)

Re: sims 4 corrupted file - game won't open !!

★★★★★ Novice
@Bluebellflora it opened !! so i can move my mods and my saves back into the new folder right?
Message 9 of 12 (691 Views)

Re: sims 4 corrupted file - game won't open !!

@xavibuilds

I would start with your saves, one at a time, testing after adding each one to see if the game launches. Don't save when you quit. If they load ok then you can add your mods back in using the 50/50 method Standard smile

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
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Message 10 of 12 (689 Views)