playing sims3 64 bit on my macbook pro
had a few items installed, trying to keep it minimal then i got greedy and i broke it now i have lost my game.
i had monte vista, 2 lots, a couple of items from TSR.
one lot downloaded fine, the other didnt show up in edit world, but the items from that lot showed up in game and in the installer.
now I have downloaded a couple things from TS3 store, i thought it was fine because the launcher appeared, the items appeared in the downloader okay.
now when i tick the boxes as normal, then go click install... nothing happens! it doesn't give me that second window.
so i did what i saw on another thread and moved the sims3 folder out of documents onto desktop, then tried installing one item - the smallest. and i have had no luck! & because I was playing in monte vista, I guess thats my whole game gone :'(
So items download okay but won't install in the launcher. the next thing i noticed when i click install, it just brings up the origin window. nothing happens in there either. If i quit origin, it just opens again next time i click install. it still responds and everything.
@martian11 When you click Install and nothing happens, does it help to close the launcher (but not Origin) and reopen it?
@martian11 Please try downloading an item using a different browser; Firefox has always worked well with the store for me. Use another clean Sims 3 folder, just to be thorough.
Do you have iCloud running and set to automatically sync the contents of Documents with cloud storage? If so, please disable at least the auto syncing. This guide is for a different category of issue, but the relevant settings are the same:
If that doesn't help, or you don't have iCloud running, try downloading the content into a new admin user account on your Mac. You'll still be able to sign into your existing Origin account and your account on the Sims 3 Store site, but please don't sign into any other apps or services or move over any other data.
@martian11 I noticed in your screenshot that you were installing both store and custom content at the same time, and perhaps a number of items. The error message is supposed to be related to custom content using items from packs that aren't currently installed, although it sporadically happens for no apparent reason in the 64-bit version of Sims 3.
The point is, try installing only one store item, nothing from the Exchange or from an outside source, and see what happens.
@martian11 The downloads could still be corrupted, although that's less likely if you've tried multiple browsers.
Anyway, do you use an antivirus or a cleaner app on your Mac? If so, please let me know which one(s).
Please also let me know if your store account is not the same as the Origin account that installed the game. (Some people have more than one account.) If that's the case, you wouldn't be able to install the content because it's encrypted, and the base game product key needs to match the one on the store account.