service initialization failed (0x0175bcdd) and it is on mac

[Haydenzeleny]

what do id o if it says service initialization falied (0x0175dcbb)

[rumbutter]

@Haydenzeleny

moved to the Mac forums

@fons_garmo  please and thank you in advance

[fons_garmo]

Hi @Haydenzeleny,

Are you having this issue with The Sims 4 or The Sims 3?

[MigsOBarbaro]

Hi i'm having the same problem as he is on Sims 3. Can you pleaaasse help me

[EA_Mai]

Hi @MigsOBarbaro,

Are you also playing on a Mac?

Have you just installed the game or it started to happen suddendly? Do you remember having done any changes to your computer or to the game (updating it, installing mods,...)?

Thanks,

Mai

[MigsOBarbaro]

Yes I'm playing on Mac. And i just installed the game. The only change that i can remember is modifying the Infolist to bypass the launcher.

Thank you!

[EA_Mai]

Thanks for that info @MigsOBarbaro. Could you try to undo the bypass, just to test if the game works without it?

-Mai

[MigsOBarbaro]

When i undo the bypass, i get another message saying "Uknown error occurred"

[EA_Mai]

Hi @MigsOBarbaro,

Could you take a look to these threads and check if your 'unknown error' could be one of them? If so, please, try the solutions suggested in the threads:

• If you are playing on 10.11 El Capitan or 10.12 Sierra: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Unknown-Error-issue-in-Sims-3-in-El-Capitan-Sier...
• If you are on a 2013 or later model Mac: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-The-Sims-3-Issues-playing-on-newer-post-2013-Mac...

Let us know if that helps,

-Mai