"unknown error occurred" sims 3

by georgiamadison
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"unknown error occurred" sims 3

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I have had sims 3 for over a year now and have had no problems with playing it in the past. I have recently gotten a Mac laptop and downloaded origin, sims 3 and the expansion packs I had before. Everytime I go to push play a tab pops up saying "unknown error occurred". I have deleted everything and downloaded everything again but still is doing the same thing! how do I fix this?? 

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Re: "unknown error occurred" sims 3

EA app Team

Hi @georgiamadison,

 

Could you please check out the following thread for suggested troubleshooting steps for this issue: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Unknown-Error-issue-in-Sims-3-in-El-Capitan-Sier...

 

Let us know how you get on.
EA_Mage

 

 



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Re: "unknown error occurred" sims 3

EA app Team

Hi @georgiamadison,

 

Could you please check out the following thread for suggested troubleshooting steps for this issue: http://answers.ea.com/t5/The-Sims-Mac/CURRENT-ISSUE-Unknown-Error-issue-in-Sims-3-in-El-Capitan-Sier...

 

Let us know how you get on.
EA_Mage

 

 



Someone answered your question? Hit that 'Accept as Solution' button.


You like a post? 'XP' button is your friend.

Message 2 of 2 (201 Views)