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Re: os x el capitan and the sims 3[Mac]

by ORoguebitO
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Re: os x el capitan and the sims 3[Mac]

★★★ Novice

I tried uninstalling and re installing my base game.  I uninstalled all EP's first. I downloaded the version of the base game from origin.  My disc would not work and I could not copy to fix the damagebecause it contains windows files.  I have not installed any EP but I am having the same problems.  My sims look like crystals off and on.  El Capitan is awful.  It has eaten up a ton of my laptops memory.  Apple is a joke and now they have messed with my gaming.  I can not even install my EP's until I figure out how to fix the problem.  This sucks.

Message 31 of 59 (930 Views)
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Re: os x el capitan and the sims 3[Mac]

@ORoguebitO

 

What do you mean "I could not copy to fix the damagebecause it contains windows files"? Are you trying to open the file on the disc and manually copy them? That's not how you install files. The disc has both Windows and OS X installation files on it.

 

Using the digital version will help with any disc errors you are getting. Not sure what your graphics issues are. It would help if you posted what Mac you have.

 

Have you told Apple that they have "messed up with your gaming?" I'm sure they'd appreciate the feedback.


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 32 of 59 (926 Views)
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Re: os x el capitan and the sims 3[Mac]

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I'm having issues with my sims games with the El Capitan upgrade. I had the game uninstalled for months. Yesterday I installed everything again and it's giving me an error. Three of the games including the base game are all on disc. The rest of them are digital. I've included my specs to my 2011 computer.

Message 33 of 59 (859 Views)
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Re: os x el capitan and the sims 3[Mac]

@Fivezenses

 

Try these things in order, testing to see if the game works after each one (for help on following any of the steps please read the stickied Mac help thread on this forum), if it doesn't work after trying them then uninstalling and reinstalling the whole game should work. It does work in El Capitan but some users are having to reinstall unfortunately.

 

  1. Delete the cache files.
  2. Move the Sims 3 folder out onto your desktop from Documents > Electronic Arts.
  3. Uninstall and reinstall your most recent (by release date) EP/SP.
  4. Download and install the super patch.

 


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 34 of 59 (854 Views)
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Re: os x el capitan and the sims 3[Mac]

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No cache in the folders.

Message 35 of 59 (848 Views)
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Re: os x el capitan and the sims 3[Mac]

@Fivezenses

 

That's options 1 and 2 out of the way, what about 3 and 4?


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 36 of 59 (844 Views)
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Re: os x el capitan and the sims 3[Mac]

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I've uninstalled, downloaded from Origin this time, tried it that way. Then tried adding the path 1.67 update, still getting the "Unknown Error Occurred" from the game

Message 37 of 59 (805 Views)
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Re: os x el capitan and the sims 3[Mac]

@Fivezenses

 

When you uninstalled did you get rid of all the files in the hidden folders?


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Please do not PM me unless I ask you to
Message 38 of 59 (801 Views)
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Re: os x el capitan and the sims 3[Mac]

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Yes I did. I've attached a screen shot of what is only found from my App Cleaner after I've reinstalled. 

Message 39 of 59 (796 Views)
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Re: os x el capitan and the sims 3[Mac]

@Fivezenses

 

You're using an app cleaner? They can cause more problems by getting rid of files they shouldn't and destabilising the system, resulting in having to reinstall the operating system and apps.

 

Did you use it to get rid of the TS3 files when you uninstalled?

 

 


The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 40 of 59 (786 Views)
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