my sims 4 won't launch

[ravennhuntee]

both my computer and game is up to date and my origin in-game has been disabled this whole time. 

[Tremayne4260]

@ravennhuntee , are you sure that Origin In-game is currently disabled? When you reset Origin, it changes your preferences. Just trying to cover all bases.

[ravennhuntee]

yes i'm sure it is off.