both my computer and game is up to date and my origin in-game has been disabled this whole time.
@ravennhuntee , are you sure that Origin In-game is currently disabled? When you reset Origin, it changes your preferences. Just trying to cover all bases.
yes i'm sure it is off.
Check out our Sims forums for tutorials and all things Sims.
Try these steps first to clear up any problems you may have when connecting to an EA game.
Reset, update, or link your account information.