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my game crashes after initial start up (Mac)

by 0nlyh3r34S1ms
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my game crashes after initial start up (Mac)

★★ Novice

Since yesterday, my sims 4 game crashes during it's initial startup. I've recently downloaded new cc's and mods, so I took them out, but that did not solve the issue. I've also tried taking the whole mods folder entirely, although the game did run quicker, it still crashed. I've  tried reinstalling the game/origin itself, however the problem still continued. I don't know if I have a bad cc or mod, or if this just a technical issue with the game. I should also mention that it will either crash during the sims 4 opening screen, or being to load then crash. Sometime's it even lets me into the game itself, but it's very slow and laggy. 

 

I've restarted and updated my computer throughout all of this as well. 

 

I will paste the crash text below (I have no idea what it means)

 

I hope someone knows how to solve this, I have no clue what's happening & I'm just very frustrated and confused Frown((

 

- Nic 

 

 

 

CRASH TEXT

 

<?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>a79c3c53182de8ea5f8f9514</sessionid><type>crash</type><sku>ea.maxis.sims4.15.mac</sku><createtime>2020-10-21 01:56:00</createtime><buildsignature>Local.Unknown.Unknown.1.67.45.1220-1.200.000.468.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x929</categoryid><stack> 0x929 0xdbd589 0xf1734d 0x1dadce 0x6109 0x1b8b</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 28.14<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x96d01090<br />Origin Version: 10,5,85,44831<br />Modded: True<br />SystemInfo: Mac OS X Version 10.15.7 (Build 19H2) GPU: Intel Iris Plus Graphics 645 macOS Metal driver 0.0.0.0<br />(baseaddr) 0x7fff71ddf000,'libsystem_platform.dylib' 0x10ff41000,'The Sims 4' 0x10ff41000,'The Sims 4' 0x10ff41000,'The Sims 4' 0x7fff71de8000,'libsystem_pthread.dylib' 0x7fff71de8000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

Message 1 of 9 (242 Views)
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Re: my game crashes after initial start up (Mac)

@0nlyh3r34S1ms

Moving out the Mods folder is not enough, you need to also trash the localthumbcache.package file too.

Would you be willing to share your save file with me so I can test it?

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Message 2 of 9 (203 Views)
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Re: my game crashes after initial start up (Mac)

★★ Novice
@Bluebellflora which file would you need?
Message 3 of 9 (193 Views)
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Re: my game crashes after initial start up (Mac)

@0nlyh3r34S1ms

Maybe the whole saves folder? Do you have a lot of saves?

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Message 4 of 9 (177 Views)
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Re: my game crashes after initial start up (Mac)

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I deleted and re-downloaded my sims 4 folder, so now I have no saves at all. 

Message 5 of 9 (165 Views)
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Re: my game crashes after initial start up (Mac)

@0nlyh3r34S1ms

Why did you delete it?

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Message 6 of 9 (162 Views)
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Re: my game crashes after initial start up (Mac)

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There was not much on it really, I thought deleting everything would rid the issue

Message 7 of 9 (139 Views)
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Re: my game crashes after initial start up (Mac)

@0nlyh3r34S1ms

Ok. If it's happening again would you be happy to share? The save file, the Config.log file and the lastCrash file Standard smile

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Message 8 of 9 (124 Views)
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Re: my game crashes after initial start up (Mac)

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@Bluebellflora will do !
Message 9 of 9 (89 Views)
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