Re: mouse cursor

by dkinleyfresh
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Original Post

mouse cursor

★★★ Novice

when i am playing the sims 4 on my MAC I go to use my magic mouse to point at a object wall or paint and go to click it the mouse thinks i am in another part of the room and click something completely different

When i am placing walls it will go in all sorts of directions that i did not move the mouse towards so if i click to place a wall and drag 1 space to the right it will go all the way to the end of the lot which i did not drag it to!!! its annoying me so much could anyone help me I am running mac EL Capitan 

So i virtual cant use build mode 

BTW ALREADY TRIED TO REPAIR GAME NO LUCK

Message 1 of 15 (533 Views)

Re: mouse cursor

@dkinleyfresh

 

Is it possible that one or more of your keys are sticking which is affecting when you click on your mouse? 


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Message 2 of 15 (523 Views)

Re: mouse cursor

★★★ Novice

no they are not sticking i think its a software bug!

Message 3 of 15 (515 Views)

Re: mouse cursor

@dkinleyfresh

 

I doubt it. Go into Document > Electronic Arts > The Sims 4 and drag the Options.ini file to the Trash then try playing again. 

 

I noticed Apple Feedback Assistant icon in your Dock, What version of OS X are you currently using? If you were running a beta version of El Capitan pre-release, did you cleanly install it when it was finally released or just upgrade to the GM?


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Message 4 of 15 (507 Views)

Re: mouse cursor

[ Edited ]
★★★ Novice

its EL Captin it was fine till i udated a few days ago! to the latest verison!

Message 5 of 15 (503 Views)

Re: mouse cursor

★★★ Novice

i tried to delete the options folder it did not help same problems!

Message 6 of 15 (502 Views)

Re: mouse cursor

@dkinleyfresh

 

Ok. Can you try this - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...

 

And if that doesn't work try resetting Origin - http://help.ea.com/uk/article/how-to-reset-origin-on-mac/

 

And if it still doesn't work try uninstalling and reinstalling the game. 


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Message 7 of 15 (485 Views)

Re: mouse cursor

★★★ Novice
  1.  ok will try to reinstall my game the other steps didnt work
Message 8 of 15 (481 Views)

Re: mouse cursor

★★★ Novice

reinstall did not help much still buggy but not as bad but still bad still clicking where it shouldn't and still placing walls randomly even tried to change the graphics resolution and switch from windowed to full screen the lower the rez the worse the game played

Message 9 of 15 (469 Views)

Re: mouse cursor


@Bluebellflora wrote:

I noticed Apple Feedback Assistant icon in your Dock, What version of OS X are you currently using? If you were running a beta version of El Capitan pre-release, did you cleanly install it when it was finally released or just upgrade to the GM?


@dkinleyfresh

 

Can you remember what action you took in relation to the above? I remember a few people who were running the beta having your issue with El Capitan. When they wiped and installed the final release all was well again. Also, what Mac do you have?


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Message 10 of 15 (461 Views)