New update on mac causing sims have an error

[GeoRuzTiago]

If you want to play it without waiting so long. download Windows on your mac.and from there I can play very well sims 4.

[StephanBacelis]

@Shae_Lenae1 lol same feel u!

[heidi11576]

The Sims 4 continues to receive "Not Optimized for Your Mac" warnings because not everything has been updated to be 64-bit, specifically, the ActivationUI.app. In other words, there are still components that will stop functioning with the next macOS update (Catalina, due out this Fall).

When is it expected that this component will be updated?

The Sims 4:

  Version: 1.0

  Obtained from: Unknown

  Last Modified: 8/9/19, 10:10 AM

  Kind: Intel

  64-Bit (Intel): Yes

  Location: /Applications/The Sims 4.app

But, not all components:

The Sims 4:

ActivationUI:

  Reason: 32-bit

  Last Used: 2019-08-12 12:04:22

  Path: /Applications/The Sims 4.app/Contents/Frameworks/ActivationUI.app/Contents/MacOS/ActivationUI

  Parent Process: /Applications/The Sims 4.app/Contents/MacOS/The Sims 4

[Bluebellflora]

@heidi11576

Moved your post to this thread on the update to Catalina and the ActivationUI file.

[Bluebellflora]

10.15 Catalina (beta)

Sims 3

32-bit Applications no longer run in Catalina. Please read this guide on installing a previous version of macOS or Windows in order to carry on playing Sims 3.

Sims 4

Currently Sims 4 will not load in the beta of Catalina as there is one 32-bit file, ActivationUI, that needs updating/removing. Do not update to Catalina at this time if you want to carry on playing.

[raynebair]

I'm still getting this error message (August 2019). Any news on this issue?

[Bluebellflora]

@raynebair

Merged the thread you posted in with this one on Catalina. At the moment the game will not run in 10.15 Catalina but the OS is still in beta. Stick with Mojave for now until EA update the game.

[tarasiewicz8]

Error message cont'd: "/Users/patrick/Applications/The Sims 4.app/Contents/Frameworks/ActivationUI.app/Contents/MacOS/ActivationUI"

I just downloaded the Sims 4 and restarted my computer after installation and i get this message?

Could it be related to the fact that I'm using a macOSCatalina Beta (10.15) currently or did it install incorrectly?

I have already tried cleared the cache

[puzzlezaddict]

@tarasiewicz8  I've merged your post with the master thread on this issue.  Yes, this is because you're running Catalina, which doesn't support 32-bit apps.  For more information, please see Bluebellflora's post here:

https://answers.ea.com/t5/Technical-Issues-Mac/New-update-on-mac-causing-sims-have-an-error/m-p/7992...

Feel free to keep an eye on this thread for any updates as well.

[captkirk1us]

My Sims 4 Deluxe version does not load in the new MAC IOS. The error reads New proc failed with ergo: 0x56

/Users/kirkdtodd/Applications/The Sims 4.app/Contents/Frameworks/ActivationUI.app/Contents/MacOS/ActivationUI.

This message comes up immediately it doesn't start to load.