September 2020 - last edited September 2020
Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? (UPDATED) 1.66.139.1620
What expansions, game packs, and stuff packs do you have installed? Games Pack: Legacy Sims and Star Wars: Journey to Batuu
Steps: How can we find the bug ourselves? My son can't seem to get to the Star Wars: Journey to Batuu component while playing the game...
What happens when the bug occurs? As Above, we have downloaded the Star Wars: Journey to Batuu Games Pack and we can't get to it..
What do you expect to see? Some way to get to the Games Pack... as the purchased product indicated.. We have gone through all the ways indicated via all the weblinks/blogs and still can't seem to get where they are suggesting we can get to it..
Have you installed any customization with the game, e.g. Custom Content or Mods? Never used.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Happened once we purchased and downloaded the Star Wars: Journey to Batuu GAMES PACK..
We currently have Sims 4 on my iMac and my son wanted to download the lastest GAME PACK -> Star Wars: Journey to Batuu, so I purchased the product and we downloaded it, no issues there.. However, we are not able to get to the land of Batuu using any method outlined anywhere...
Solved! Go to Solution.
September 2020
September 2020
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2020
September 2020
September 2020
September 2020
System requirements in Origin state a Metal supported Mac is required:
MINIMUM SPECS:
OS: Metal required. Mac OS® X 10.11 (El Capitan)
CPU: Intel Core 2 Duo 2.4GHz Processor or better
RAM: At least 4 GB RAM
HARD DRIVE: At least 15 GB of free space with at least 1 GB additional space for custom content and saved games
VIDEO: NVIDIA GeForce GTX 680, AMD Radeon RX 560 or better
INPUT: Keyboard and Mouse
ONLINE REQUIREMENTS: Internet connection required for product activation.
We can check whether you can run the current version of the game though. Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...
September 2020 - last edited September 2020
@Bluebellfloramy specifications are:
OS: MacOS High Sierra v10.13.6 (21.5 inch - mid 2011)
Processor: 2.7 GHz Intel Core i5
Memory: 4GB 1333 MHz DDR3
Hard Drive: 600GB
Graphics: AMD Radeon HD 6770M 512MB
September 2020
October 2020
I'm having the same problem. I cannot see the map for Batuu when I try to send my sim there on vacation or even when I'm looking at it world map view. regretting purchasing this game! I don't even have a mac. I have a brand new PC windows 10...
October 2020