how to

[sophmoranx]

Hey, I need some help please. I keep getting the error message:

Origin is not able to download The Sims™ 4 Limited Edition to /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild0.package_DiP_STAGED.

Please check that the location is available or cancel and restart the download to another location.

I then saw the post about having to use the Origin reset tool but that did nothing. Then I followed someone's guide:

1. In your Applications folder right click on the Sims 4 app and select Show Package Contents

2. Navigate to Contents > Mac OS.

3. There should be two files in there. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. Leave the other file, The Sims 4.par alone.

4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

and that also didn't work. I now don't have a sims 4 in my application folder at all.

Please if someone knows what to do, help me because I've been trying to work it out for the last couple of hours! Thank you

[sophmoranx]

Hey, I need some help please. I keep getting the error message:

Origin is not able to download The Sims™ 4 Limited Edition to /Applications/The Sims 4.app/Contents/Data/Client/ClientDeltaBuild0.package_DiP_STAGED.

Please check that the location is available or cancel and restart the download to another location.

I then saw the post about having to use the Origin reset tool but that did nothing. Then I followed someone's guide:

1. In your Applications folder right click on the Sims 4 app and select Show Package Contents

2. Navigate to Contents > Mac OS.

3. There should be two files in there. Right click on The Sims 4 and select Move to Trash. Don't drag the file as it will only move an alias and leave the original in place. Leave the other file, The Sims 4.par alone.

4. Now open Origin, click on The Sims 4 in your Games Library and click on Download.

and that also didn't work. I now don't have a sims 4 in my application folder at all.

Please if someone knows what to do, help me because I've been trying to work it out for the last couple of hours! Thank you

[Bluebellflora]

@sophmoranx 

Move the game back into your Applications folder, open Origin, right click on the game in your games library and select Repair Game if it is available. If it isn't available let me know and we can try something else.