help!!

[CocoStarsMac]

Earlier, I purchased the seasons expansion pack on my mac. it wont download because it is saying that i need to have the base game but i already have the base game. im not sure what to do.

[jpkarlsen]

Tagging @Bluebellflora since this is a Mac issue.

@CocoStarsMac Your posting will be moved to the Sims Mac forum.

[puzzlezaddict]

@CocoStarsMac  Try running the Origin reset tool for macs.

https://help.ea.com/en-us/help/origin/origin/how-to-reset-origin-on-mac/

If that doesn't help, please provide your computer's specs as described in this post:

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...