Re: has anyone else had the glitch when it tells you you need legacy edition

by MelissaSaranon9
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Original Post

has anyone else had the glitch when it tells you you need legacy edition

★★★ Novice

ORIGIN told me i needed legacy edition and then told me i didnt in another forum i said my game was kinda slow but thats differant (btw i have a OS X EL CAPITAN macbook pro) im confused on why it told me i needed legacy edition and then after i playe dlike that for 1 hour i opened sims 4 again and it opened up sims 4 non legacy edition now my game is a bit slower but can anyone tell me why?

Message 1 of 9 (465 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

@MelissaSaranon9 

 

Let's check to see if you actually need the LE or not. Please can you provide more information about your Mac. Instructions on how to do so and what to provide here - http://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting/m-p/4612...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Message 2 of 9 (431 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

★★★ Novice

i have a  OS X EL Capitan macbook pro and supposedly i dont need it but once it told me i did now it lets me play the regular TS4 not LE but its much slower

Message 3 of 9 (385 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

@MelissaSaranon9

That's really not helpful, please provide everything asked for in the link. Apple have been producing MacBook Pros since 2006.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 4 of 9 (370 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

★★★ Novice
@MelissaSaranon9 oh sorry i have a OS X EL Capitan macbook from 2015
Message 5 of 9 (339 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

@MelissaSaranon9

That's still not all the information asked for. Are you having problems accessing the link? You might not think it's important to know which exact Mac you have but I promise you it is integral to troubleshooting some issues.

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 6 of 9 (326 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

[ Edited ]
★★★ Novice

@Bluebellfloraim not sure exactly what you want which details about my mac would you would like.So which details do you want?

 

Message 7 of 9 (323 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

@MelissaSaranon9

All the info as detailed in the link I provided in my earlier post. Here it is again for your convenience https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 8 of 9 (320 Views)

Re: has anyone else had the glitch when it tells you you need legacy edition

★★★ Novice
@Bluebellflora Im sorry but i give up
Message 9 of 9 (230 Views)