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Re: grid on terrain

by crinrict
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Original Post

grid on terrain

★★★★ Newbie

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What expansions, game packs, and stuff packs do you have installed? All expansion packs except for seasons, all game packs, perfect patio stuff, movie hangout stuff, vintage glamour stuff, bowling night stuff, and laundry day stuff.
Steps: How can we find the bug ourselves? On any lot a black grid with a box and x pattern flashes on and off on the terrain of the lot. The bug is visible in both live mode and build mode. I've removed mods, uninstalled, and reinstalled the game to no avail.
What happens when the bug occurs? There is no obvious slow down in gameplay but the bug is visually distracting and frustrating as it the grid flashes constantly.
What do you expect to see? A large grid of black boxes with x's through them on lots.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

 

This bug seems to be strictly visual but I've been dealing with it for a few months now, and waiting to see if update patches would solve my problem, and  they haven't.

Message 1 of 4 (195 Views)

Re: grid on terrain

Hero

Hi

 

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

 

You won't loose anything. Just make sure to not delete any files  and make a backup.

 

After renaming, repair your game by right clicking on the game in Origin.

 

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

 

  • Options.ini (or just re-set all your settings manually)
  • Tray Folder
  • Screenshots/Videos/Custom music
  • Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
  • Custom content like clothing, hair, skins, make up ....
  • Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


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Message 2 of 4 (183 Views)

Re: grid on terrain

Hero

Tagging @k8ecorcoran for feedback

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


Message 3 of 4 (159 Views)
Highlighted

Re: grid on terrain

Hero

Hi @k8ecorcoran

 

Moving this to mac issues for further troubleshooting and info

 

Please try the suggestion above

Happy Gaming
Crin


Trennlinie


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.


Important Threads


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