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game won't open

by jamiewendt91
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Original Post

game won't open

★★ Newbie

I just downloaded Origin and The Sims 4. When I try to play, screen goes black and then goes back to desktop with rainbow wheel. My laptop is a 2012 MacBook Air and I just updated the software. Help Frown

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Re: game won't open

Champion

@jamiewendt91 , it sounds like something is preventing Origin from making a proper connection. Did you try any of these steps to resolve the issue? Please see the link below for solutions that may help you sign on. https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Origin-Troubleshooting-and-Information/m-p/5371659...

 

Please keep us updated.

***Please note that I am a player like you and not an employee of EA.***
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Re: game won't open

@jamiewendt91

Try disabling Origin in-game and see if that helps - https://bluebellflora.com/2017/12/23/disable-origin-in-game/


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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