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download issues


Original Post


download issues

★★ Newbie

bought the Seasons expansion pack for Sims 4, but it never gave me the option to download it. I figured it was because my base game wasn't updated so I went to do that, but every time I tried it said "Unable to download game." I've tried uninstalling and reinstalling origin, I went to turn on safe-mode downloading, I even went as far as to uninstall Sims 4. Now I am unable o even download Sims 4 back onto my laptop (a Mac). This is all very frustrating because I know I am connected to the internet, I know I have enough space on my laptop for the downloads, but it still isn't going through.

Message 1 of 3 (119 Views)

Re: download issues

★★★★ Expert

Tagging @Bluebellflora since this is a Mac issue.


@CHCKNLUVR4EVER your posting will be moved to the Sims Mac forum.

Message 2 of 3 (106 Views)

Re: download issues



Are you running Yosemite? There is currently an issue with Origin on Macs running Yosemite. EA are aware and working on a fix. In the meantime, if you can, please upgrade to a later version of macOS.


More info -

Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
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Message 3 of 3 (87 Views)
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