March 2022 - last edited March 2022
after I changed my computer from intel core to apple m1 pro chip, I cannot run the new buy expansion packs and game packs in the sims 4 on my new computer. I don't know why I cannot run the new buy packs on the new computer while I still can run the old bought one. I don't know whether is the problem of the apple m1 pro chip does not support the game or there is a problem with the game. Can anyone help me to solve the problem? I really want to play the game.
Solved! Go to Solution.
March 2022
Ok, have you tried this basic troubleshooting step? Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...
March 2022
March 2022
March 2022
March 2022
March 2022
Ok, have you tried this basic troubleshooting step? Follow these steps to launch a new clean game and try to narrow down the issue - https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...