can't load any saved game since last update

by isacsf
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Original Post

can't load any saved game since last update

★★ Novice

Hello!

Since I updated the game this week with the latest update I can't load any saved games neither create new ones. 

Every time I try to play it keeps loading forever, stuck at the spinning plumbob page with game tips.

 

I tried restarting my macbook, uninstalling and installing the game again but nothing fixed it. 


Any ideas in how to fix this? 

I just bought expansions and packs and i can't even open the game, i'm so disappointed Frown help pls

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Re: can't load any saved game since last update

@isacsf

Please try this basic troubleshooting step https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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