Re: Why is my game crashing after installing home decorator?

by Goldenthrush
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Original Post

Why is my game crashing after installing home decorator?

★★★★ Novice

I just installed home decorator on my mac computer (mac os catalina version 10.15.1). Ever since, my game crashes 5 mins into playing at random moments, in CAS, in gameplay etc. I don't have mods on. Please help ! I have all expansions installed and most game packs, about 25 percent of stuff packs and one kit. 

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Re: Why is my game crashing after installing home decorator?

★★★ Newbie

Having the same issue. It's also crashing whenever I go into Build/Buy mode and try to move up to a second floor. I'm replying so I can subscribe to this thread and hopefully someone will have an answer for us.

Message 2 of 6 (337 Views)

Re: Why is my game crashing after installing home decorator?

@kasiag5 @livingadnauseum 

 

If you play with a brand new TS4 folder, no previous saves, tray or any other settings, does it still happen? https://answers.ea.com/t5/Technical-Issues-Mac/READ-FIRST-Sims-4-Mac-Help-Guides-and-Troubleshooting...


The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
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Please do not PM me unless I ask you to, I won't reply
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Message 3 of 6 (324 Views)

Re: Why is my game crashing after installing home decorator?

★★★★★ Novice

Same here, but I can't even get the game to load.  

 

Catalina 10.15.7

Imac 3.2 quad core intel core i5

 

Message 4 of 6 (312 Views)

Re: Why is my game crashing after installing home decorator?

@Goldenthrush

and what happens if you follow the instructions in my post above?

The Sims 3 Mac Forum - | - The Sims 4 Mac Forum -
- Clearing Origin cache - | - Mac specific TS4 issues -
AHQSigImage.png
Please do not PM me unless I ask you to, I won't reply
- I am not affiliated with EA in anyway -
Message 5 of 6 (291 Views)

Re: Why is my game crashing after installing home decorator?

★★★★★ Novice
@Bluebellflora Okay! That worked, it is running. Though, I did forget to mention, while trying to repair the game, Origin tossed up a screen saying it needed to d/l missing files, and to click yes when prompted. Those never showed up. But I'm going to assume it was reacting to a few mods that need updating. Thank you!
Message 6 of 6 (279 Views)