Help us improve Answers HQ! Take Survey No, Thanks

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

by Bluebellflora
Reply

Original Post

Highlighted

Re: Sims 4 keeps crashing - New Macbook Pro 2019

★★★★★ Novice
@SilvanaAvalos96 The issues I've been having occur irrespective of lot, family, or save. Are you saying you were able to get your game to work by playing a different lot? I'd be interested to know what steps you took to get the game to work!
Message 191 of 340 (342 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

★★★★★ Novice
@omanasim21 Can you be more specific? Are you able to successfully enter build mode while in Live Mode? Are the floor tiles visible or do you see the base map when in build mode?
Message 192 of 340 (341 Views)
Highlighted

Re: Sims 4 keeps crashing - New Macbook Pro 2019

★★★ Novice
@kace12345 I've tried everything they suggest in here: updating my mac software, resetting my NVRAM, repairing my game, and also enabling vertical sync and disabling retina display. To be honest, my game was running perfectly before I decided to go to this specific lot (Chic Street in San Myshuno). I don't really understand why only this lot has an issue, or why could that even happen, but if you checked this thread a lot of users have issues with San Myshuno, have you tried playing in another world? It still pisses me off, and apparently this has been going on for quite a while and EA has made no comment on it but I am able to play avoiding that lot in the meantime.
I suggest you to try fixing the game, updating your MacBook software, resetting your NVRAM, checking your icloud driver, enabling Vertical sync, and also: I do find that playing full screen rather than window does help (It's a lot, but I tried everything so I don't know for sure what action helped the issue). Graphics my still be weird but it's a lot better imo.
Hope it helps!
Message 193 of 340 (285 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

@omanasim21 @SilvanaAvalos96

Thanks both for confirming it's San Myshuno that is the issue. Is this just in apartment lots or on the normal lots too?

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 194 of 340 (243 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

★★★ Novice
@Bluebellflora I haven't tested every lot in San Myshuno yet, but I moved my household to another apartment and it works just fine, I also build a retail shop on a normal lot in SM and everything was perfect. The only one causing issues right now is Chic Street - screen glitching, flooring missing, instant crashing (I'm not really sure if the issue remains for every lot in the fashion district, but I'll test it out. I don't really know why but I think the entire district or at least its apartments are the ones having troubles)
I'll continue to play and update you guys... Still, I find all these errors so odd... While all are related to MBP 16", they are SO inconsistent! I really hope EA takes care of the issue and if someone's reading this please make sure to click on Me Too on the 1 page so we catch EA's attention sooner!
Message 195 of 340 (236 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

@SilvanaAvalos96

Thanks! And had you bulldozed the Chic Street lot? Or was it the one that is already in the world?

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 196 of 340 (222 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

★★★ Novice

I am unable to build successfully. THe floor tiles are visible - I could build in other worlds but in SM I am unable to build. The floor tiles are half there/half not. Hopefully that makes sense? I can try and send photos 

Message 197 of 340 (222 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

@omanasim21

Yes, but have you tried this on every single lot in San Myshuno? Sorry to seem pedantic but apartments are different kinds of lots and have always had some issues. Some screenshots would be great, thanks Standard smile

The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Please do not PM me unless I ask you to
Message 198 of 340 (215 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

★★★ Novice

Normal lots too. 

Message 199 of 340 (214 Views)
Highlighted

Re: [NEED INFO] Problems playing Sims 4 on the 16" MacBook Pro

★★★ Novice
@Bluebellflora I haven't tried the normal lots on fashion district just yet, but I can't possibly bulldoze Chic Street. My game crashes as soon as I click con Build Mode if not as soon as I enter the lot... unless there's another way to bulldoze the lot without getting in I don't think I'll be able to do it
Message 200 of 340 (191 Views)
Twitter Stream